What we aim for
We have designed this website with the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, as our target. The website has not yet been independently audited against that standard, so we do not claim full conformance. We treat accessibility problems as defects and fix them when we find them or when you tell us about them.
What we have built in
- A mobile-first layout that reflows on small screens and when text is enlarged.
- One main heading per page and a logical heading order, so screen reader users can move around by headings.
- Text and background colours chosen for readable contrast.
- A visible label on every form field, with error messages shown as text and not by colour alone.
- Buttons and links sized for touch.
- Navigation and forms that can be used with a keyboard.
- Very little JavaScript, no auto-playing media and no flashing content. Reading pages such as this one work without JavaScript.
- Plain language, especially in the Regulatory & Legal Centre.
Known limitations
- The calculators and the multi-step Financial Journey and Will Preparation tools need JavaScript, and long forms can be tiring to complete with some assistive technology.
- Wide tables on some pages may need sideways scrolling on a small screen.
- The investment transaction platform, the mobile app and other linked websites are run on third-party technology and are outside this statement. See Third-Party Platform Disclosure.
- Scheme documents and other PDFs published by AMCs are not ours and may not be accessible.
- Most of the website is in English. Some articles are also published in Gujarati.
Other ways to reach us
You do not need to use the website to deal with us. Anything on it, including these disclosures, can be explained by phone or sent to you by email in a format that works for you.
- Phone: +91 75750 24455
- Email: itagfin@gogpl.in
- Registered office: 5, Samarpan Society, 26 Haribhakti Society, Race Course Circle, Vadodara, Gujarat 390007, India
- Monday to Saturday · 09:00 AM – 05:00 PM IST
Reporting a barrier
If something on this website is hard or impossible for you to use, please tell us. It helps if you include the page address, what you were trying to do, and the device, browser and any assistive technology you were using. Write to itagfin@gogpl.in with "Accessibility" in the subject line. We will reply, help you complete what you were trying to do by another route, and work on a fix.
About this document: It is published by I Tag Financials (Green Outdoors Global Private Limited), AMFI-registered Mutual Fund Distributor (ARN-319081), for transparency. It is not legal advice. For legal interpretation, please consult a qualified legal professional. Questions about this page can be sent to itagfin@gogpl.in.